Danoz Direct Scam – Contact Made

It’s was 10am 30th March 2011 when I rang Danoz Direct. After being on hold for 5 minutes I was eventually answered by a guy called James. After going through the preliminaries, we were in my Danoz Direct account.

I asked James why Danoz Direct had taken $188.95 out of my bank account. After a quick check James said that it was my initial payment for my goods that I had received. (I was still keeping it together at this stage) What goods were they? I asked. As,

1. I hadn’t received anything from Danoz Direct.
2. I had cancelled my order with Danoz Direct.
3. Danoz Direct had taken the money before attempting to deliver.

So after some more toing and froing, being put on hold for around another 10 minutes (talking to his manager I would say) James has told me that Danoz Direct would be returning the money to my account and he would ring me when that had been done. Fair enough I said. Thanks for your time.

It’s now 7am on 31st March 2011. Still no contact from Danoz Direct.

Danoz Direct Scam

On the 9th of February 2011, I decided to order a product from Danoz Direct through the Expo channel on my Foxtel. Unfortunately for Expo, because of Danoz Direct I will NEVER order another thing through that station. Let me qualify this by saying I am a regular TVSN customer and have never had a problem with that channel or any product I have purchased.

So on the 23rd of March 2011, yes that’s right 49 days later and I still haven’t received my goods from Danoz Direct, I ring up and cancel my order. I think it’s probably been long enough. Oh and BTW I have rung Danoz Direct 3 times during the wait with no answer to a time frame.

Wouldn’t you know it, on the 25th of March 2011, after I have cancelled my order, Danoz Direct try to deliver the goods, which my partner refused. But now I check my bank account and guess what. Danoz Direct have taken a payment from my account. For something that firstly was cancelled after waiting 49DAYS FOR DELIVERY, and I don’t actually have.

So Danoz Direct have stolen on the 24th of March 2011, that’s right stolen from my bank account a first payment of $188.95.

IN MY OPINION, AND EVERYONE IS ENTITLED TO AN OPINION BY LAW, I WOULDN’T HAVE ANYTHING TO DO WITH DANOZ DIRECT AT ALL. THEY, IN MY OPINION ARE SCAM ARTISTS. THEY HAVE NO INTEGRITY. THEIR ONLY GOAL IS TO GET YOUR MONEY. CUSTOMER SERVICE IS NOT A PRIORITY.

Keep an eye on here for updates. Firstly I will contact Danoz Direct for a refund. We’ll see what their response is. I’m not hoping for much as I required a written invoice from them and it took me 4 phone calls to get that. I should have learned from that.

More to come about this Danoz Direct scam..