Danoz Direct and Fair Trading.

Well it has actually happened. After almost 70 complaints between January and August in 2011, Fair Trading has launched an investigation into Danoz Direct.

If you have any complaints with Danoz Direct, now would be the time to be directing them straight to Fair Trading, as Danoz is under the microscope.

Follow this link Danoz Direct and Fair Trading to see what Fair Trading has said about Danoz Directs misleading business practices.

Danoz Direct Refund Policy – Sux

Well it should have been no suprise when I looked at my bank account on the 5th of April and there was a refund from Danoz Direct of $129.95. When they had taken $188.95 out. I actually laughed because that is just what I expected from a company like Danoz Direct.

I decided to wait a couple of days just to see if it had been an honest mistake and any further funds headed my way. Obviously that didn’t happen but I wanted to give them the chance. So at 2pm on the 7th of April I rang Danoz Direct. I actually got through quite quickly and was put through to guy called Martin. After the usual identity check, I asked Martin why the discrepancy of  $59.

They do not refund the postage and handling costs, even though I had cancelled the item and they had taken it upon themselves to attempt delivery. That was $49. And here is the kicker. The double money back guarantee of $10 that you pay, IS NOT REFUNDABLE. So it’s a guarantee to get your money back, that they wont give back. FREAKING INCREDIBLE.

So let’s sum this up. Danoz Direct didn’t deliver something after 49 days. When I cancelled they took it upon themselves to take $188.95 from my bank account the next day, and then they decided to attempt to deliver something the day after that to justify their pathetic grab for my money. Danoz Direct are a company with no backbone, no scruples and NO WAY I will ever have anything to do with them again.

If you’re thinking of purchasing from them don’t just read my blog. Take a look all over the internet at people that have been scammed by this company.  Have nothing to do with Danoz Direct.